Aims of PMOR Journal

Public Management and Operations Review (PMOR) is a peer-reviewed, interdisciplinary academic journal published by the Department of Public Administration, Virtual University of Pakistan. The journal serves as a leading platform for high-quality scholarly research, policy analysis, and practical insights at the intersection of public administration, governance, operational management, supply chain management, and project management in public sector organizations.

PMOR is committed to advancing knowledge and fostering evidence-based practices that enhance the efficiency, effectiveness, equity, and responsiveness of public institutions. The journal welcomes theoretical, empirical, comparative, and case-based contributions from scholars, practitioners, policymakers, and students across the globe, with a particular emphasis on contexts in developing and emerging economies.

Scope of PMOR Journal

PMOR welcomes submissions in, but not limited to, the following thematic areas:

1. Public Management and Administration

   • Public sector reform and innovation
   • Strategic management in government
   • Performance measurement and evaluation
   • Human resource management in public organizations
   • Ethics, accountability, and transparency in public service
   • Digital governance and e-government
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2. Public Sector Operations Management

   • Service delivery models and optimization
   • Process improvement and lean management in government
   • Capacity building and organizational learning
   • Crisis and emergency operations management
   • Citizen-centric service design and co-production
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3. Public Sector Supply Chain and Logistics

   • Public procurement policies and practices
   • Sustainable and resilient public supply chains
   • Inventory and resource management in public services
   • Disaster relief logistics and humanitarian supply chains
   • Technology-enabled supply chain transformation
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4. Public Sector Project and Program Management

   • Planning, implementation, and evaluation of public projects
   • Risk management in public infrastructure and development programs
   • Stakeholder engagement and public-private partnerships (PPPs)
   • Agile and adaptive project management methodologies
   • Monitoring and evaluation frameworks for public initiatives
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5. Governance and Institutional Design

   • Decentralization, local governance, and intergovernmental relations
   • Regulatory governance and policy implementation
   • Anti-corruption strategies and institutional integrity
   • Participatory and inclusive governance mechanisms
   • Comparative public administration and cross-national studies
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6. Emerging Trends and Cross-Cutting Themes

   • Artificial intelligence, big data, and digital transformation in public services
   • Climate resilience and sustainable public operations
   • Gender-responsive public management
   • Social equity and inclusive service delivery
   • Behavioral insights and nudging in public policy
   • Sustainable Consumer Behavior
   • Consumer Relationship Management in Post-COVID era